pka365 is committed to protecting the personal data of every player on our platform. This Privacy Policy explains what information we collect, how we use it, and the rights you hold over your data.
pka365 ("we", "us", "our") operates the online casino and sports betting platform accessible at pka365.net, including all associated sub-domains and any pka365-branded mobile applications. This Privacy Policy governs the collection, processing, storage, and disclosure of personal data by pka365 in connection with the services ("Services") provided to registered users ("Players") and visitors to the pka365 platform.
For data-related inquiries, you may contact pka365 at [email protected] or via our 24/7 live chat facility. We aim to respond to all privacy-related queries within one business day.
pka365 collects personal data that is necessary to provide its Services, maintain regulatory compliance, and protect the integrity of the platform. The categories of personal data we may collect include:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, photograph (for KYC verification) |
| Contact Data | Email address, Pakistani mobile number, residential address |
| Financial Data | JazzCash / Easypaisa mobile wallet number, bank account details (HBL, UBL, Meezan Bank, Bank Alfalah), USDT wallet address, deposit and withdrawal history |
| Account Data | Username, encrypted password, account settings, responsible gaming preferences, bonus eligibility status |
| Transaction Data | Betting history, game play records, wagering amounts, winnings, withdrawal requests |
| Technical Data | IP address, device type, operating system, browser type, session duration, login timestamps |
| Usage Data | Pages visited, games accessed, features used, navigation patterns within pka365 |
| Communications Data | Support chat transcripts, email correspondence, feedback submitted to pka365 |
pka365 does not intentionally collect special category data (such as health, religious, or political information) from Players. Where such data is incidentally disclosed in support communications, it will not be processed beyond what is necessary to resolve the relevant query.
pka365 collects personal data through the following means:
pka365 processes personal data for the following purposes:
pka365 processes personal data on the following legal bases:
pka365 does not sell personal data to third parties. We share personal data only in the following limited circumstances:
All third parties who process personal data on behalf of pka365 are bound by contractual data processing agreements that restrict their use of such data to the specified purpose.
pka365 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. In practice:
When personal data is no longer required for the purpose it was collected and no legal obligation requires its retention, pka365 will securely delete or anonymise the data.
pka365 uses cookies and similar tracking technologies on its platform for the following purposes:
Most browsers allow you to control cookie settings. Disabling non-essential cookies will not prevent you from using the core pka365 platform, but may affect the functionality of certain features.
pka365 implements technical and organisational security measures proportionate to the risk of processing personal data, including:
Notwithstanding these measures, no online platform can guarantee absolute data security. In the event of a data breach that is likely to result in a risk to your rights or freedoms, pka365 will notify affected players as required by applicable law.
Subject to applicable law, you may have the following rights in respect of your personal data held by pka365:
To exercise any of these rights, contact pka365 at [email protected]. We will respond within a reasonable period and in accordance with applicable law. Identity verification may be required before a request is processed.
pka365 is strictly an 18+ platform. We do not knowingly collect personal data from persons under 18 years of age. Age verification is a mandatory step in the pka365 registration process. If pka365 discovers that personal data has been collected from a person under 18, that data will be deleted promptly and the associated account will be closed. If you believe a minor has registered on pka365, please contact us immediately at [email protected].
The pka365 platform may contain links to third-party websites or services (such as game provider portals or payment provider help pages). pka365 has no control over the privacy practices of third-party sites and is not responsible for their content or data processing activities. This Privacy Policy applies solely to data collected by pka365. We encourage you to review the privacy policies of any third-party services you access.
pka365 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. The "Last Updated" date at the top of this page indicates when the current version took effect. Where material changes are made, pka365 will provide reasonable notice via the platform or to your registered email address. Continued use of pka365 after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or pka365's handling of your personal data, please contact us:
We aim to acknowledge all privacy inquiries within 24 hours and to resolve them within a reasonable period. For unresolved complaints, you may have the right to contact the applicable data protection authority in your jurisdiction.
Six commitments that define how pka365 handles player data.
Every data exchange between your browser and pka365 is encrypted end-to-end. Your credentials, financial details, and personal information are never transmitted in plain text across the pka365 platform.
pka365 does not sell personal data to advertisers, data brokers, or any third party. Data shared with payment partners (JazzCash, Easypaisa, HBL) is limited strictly to what is required to process your transaction.
Access your data, request corrections, or ask for deletion — pka365's support team handles data rights requests promptly. Contact [email protected] for any personal data inquiry and expect a response within one business day.
pka365 collects only the personal data that is genuinely necessary to operate your account, process payments, verify your identity, and comply with applicable legal obligations. We do not collect data speculatively.
pka365 retains personal data only for as long as legally required or operationally necessary. Data that is no longer needed is securely deleted or anonymised — it is not held indefinitely without purpose.
This Privacy Policy is written in plain, accessible English — not buried in legal language designed to obscure meaning. pka365 believes every Pakistani player deserves to understand exactly how their data is used.
With bank-grade encryption, strict no-selling policies, and full data rights transparency, pka365 is a platform Pakistani players can trust. Log in or explore the casino and cricket betting lobby today. 18+ only.
18+ · Applicable Local Laws Apply · Responsible Gaming